StreamVine Privacy Policy

Here at StreamVine we recognize that privacy is important. This Privacy Policy applies to all of the products, services and websites offered by StreamVine Inc. or its subsidiaries or affiliated companies. If you have any questions about this policy please contact us through our web form or write to us at:

StreamVine Privacy
StreamVine inc.
8140 N. Mopac Expy #1-110
Austin, TX, 78759

Collection of Your Personal Information

The information we learn from site visitors and our customers helps us personalize and continually improve your experience with streamvine.com. Here are the types of information we gather:

    Information From Our Clients:
  • We usually receive initial information about you from our clients who use StreamVine to better and more personalized communicate with their customers and prospects. The information usually contains your name and email address, but can also contain additional information about you. We strongly advise our clients not to provide any sensitive data (such as billing or bank information) to StreamVine. We do not store any billing or financial information in our system.
  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of some of the features of our web application or of the services provided by our clients. We use the information that you provide for such purposes as responding to your requests or directing you to an offered product or service.
  • Automatic Information: We receive and store certain non personally-identifying information whenever you interact with us, for example we obtain certain types of information that your browser sends to any website you visit (such as your browser type and language settings) when you access any streamvine.com website. In addition, like many Web sites, we use “cookies” and “beacons” (see below) and record your IP address.
  • E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from streamvine.com if your computer supports such capabilities. We allow you to opt out of receiving email communications by adjusting your preferences via a link embedded in each email.

Additional Information Collected for StreamVine Resellers

When operating as a StreamVine reseller we ask you to provide personal information, such as your e-mail address, name, business address, or telephone number. In order to access the StreamVine reseller services, you will be asked to sign in with a username and password.

Use of Your Personal Information

StreamVine collects and uses your personal information to operate and improve its sites and services and report metrics back to our clients that use StreamVine services to communicate with you.

These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly enter the same information; performing research and analysis aimed at improving our products, services and technologies; and displaying content and advertising that are customized to your interests and preferences.

We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Additionally, with your permission, we may send you information about products and services, and/or share your personal information with StreamVine partners so they may send you information about their products and services.

Sharing of Your Personal Information

Except as described in this statement, we will not disclose your personal information outside of StreamVine and the service clients who provided your information initially. We do not share your information with outside parties for any purpose.

Most StreamVine services are co-branded and offered as messaging and communications tool for another company. If your information is provided by such a company, both StreamVine and the other company may receive information collected in conjunction with the co-branded services.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those service providers will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose. We may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of StreamVine or our customers, including the enforcement of our agreements or policies governing the use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of StreamVine employees, customers or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Accessing Your Personal Information

As a StreamVine reseller you have the ability to view or edit your personal information online. In order to help prevent your personal information from being viewed by others, you will be required to sign in with your credentials (username and password).

Some StreamVine services may collect personal information that is not accessible via the links above. However, in such cases, you can write us to info@streamvine.com and we will contact you within 30 days regarding your request.

Communication Preferences

We require all our clients to include an “unsubscribe” method to stop future emailing in any communications sent to you. You can stop the delivery of future promotional e-mail for each client using StreamVine services by unsubscribing through the unsubscribe link in the promotional email sent to you.

Security of Your Personal Information

StreamVine is committed to protecting the security of your personal information and information collected for advertising purposes. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities. When we transmit highly confidential information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you are sharing a computer with anyone you should always log out before leaving a site or service to protect access to your information from subsequent users.

Collection and Use of Children’s Personal Information

StreamVine services are intended for general audiences and do not knowingly collect any personal information from children. We will not knowingly ask children under the age of 13 to provide more information than is reasonably necessary to provide our services.

Use of Cookies

StreamVine reseller access uses “cookies” to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies contain information that can later be read by a Web server in the domain that issued the cookie to you. Cookies cannot be used to run programs or deliver viruses to your computer.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to sign in or use all features of the StreamVine sites and services that depend on cookies, and some preferences that are dependent on cookies may not be able to be respected.

If you choose to accept cookies, you also have the ability to later delete cookies that you have accepted by accessing the delete function for your browser..

Use of Web Beacons

StreamVine service pages may contain electronic images known as Web beacons – sometimes called single-pixel gifs – that may be used to assist in delivering cookies on our sites and allow us to count users who have visited those pages and to deliver co-branded services. We may include Web beacons in promotional e-mail messages or our newsletters in order to determine whether messages have been opened and acted upon.

StreamVine may also employ Web beacons from third parties in order to help us compile aggregated statistics regarding the effectiveness of our promotional campaigns or other operations of our sites.

Finally, we may work with other companies that advertise StreamVine services to place Web beacons on their sites in order to allow us to develop statistics on the performance of StreamVine services on the client’s site.

Controlling Unsolicited E-mail (“Spam”)

StreamVine is concerned about controlling unsolicited commercial e-mail, or “spam.” StreamVine has a strict Anti-Spam Policy and StreamVine will not sell, lease or rent its e-mail lists to third parties, nor will we ever make client email lists available to any outside party, except to execute related services which the client has written and explicitly instructed us or permitted to perform.

Enforcement of This Privacy Statement

If you have questions regarding this statement, you should contact us via email to info@streamvine.com.

Changes to This Privacy Statement

We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how StreamVine will use your personal information, we will notify you by prominently posting a notice of such changes prior to implementing the change. We encourage you to periodically review this statement to be informed of how StreamVine is protecting your information.

Contacting Us

StreamVine welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us via email to info@streamvine.com

StreamVine Privacy, StreamVine inc., 8140 N. Mopac Expy #1-110, Austin, TX, 78759

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